You can cancel an order as long as it hasn’t shipped. To do so, contact [email protected] in the subject line put “Cancel Order” and your order number. The request must come from the email address the order was placed with. We can not change an order, but you can cancel it and reorder.
All orders go out next day via USPS Priority Mail. Priority is three days to most of the US. Large orders may take longer to ship. If you need your order ASAP, please contact [email protected] to request a faster delivery.
We ship 95% of orders via Priority Mail USPS. For larger orders, like wholesale, we ship via FedEx.
Yes! Please contact us at [email protected] to place an order.
Check out our contact page for all contact information.
Yes! Physical products have a 30-day return policy. You can read our full return policy here.
Digital Products Support
How do I download the audiobook?
You must first download the audiobook on a computer (i.e., Desktop or Laptop). You can not download the audiobook directly on a mobile device like an iPhone or iPad. Download the zip file on your computer. Then unzip the file, now you can move the audio files to iTunes or other media app to transfer them to your mobile device. For additional help please see our support document: Audiobook iTunes Support
Why can’t I download the audiobook anymore?
You are allowed 10 attempts to download any digital products from BobHamp.com. Once you exceed that limit, you will not be able to download the file again. Contact [email protected] if you need assistance.
Additional Support
Think Differently Academy Platform Support
If you help or support with the website or app, use the form below to send us a message!
